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Dash lane on startup11/22/2023 ![]() Then there’s Boston-based Appcues, which raised a $10 million series A round last year for a user experience platform that includes tools for creating product walkthroughs and prompts. San Francisco-based WalkMe, for example, operates a “digital adoption platform” that enables companies to integrate user-centric product walkthroughs into their software - it raised $50 million last year, taking its total funding past the $200 million mark. “I founded Dashlane when I was still in college, and always wanted to apply the knowledge from Dashlane to a new venture,” Fogel added.Ī quick peek elsewhere in the product support realm reveals a burgeoning landscape for support tools and product walkthrough guides. Moreover, he also convinced Krzysztof Dąbrowski, who oversaw UI and UX design at Dashlane, to join him as cofounder. I was frustrated that there was no solution that could provide a good troubleshooting experience to the user, nor one that could provide interactive guides to users while getting useful insights on where they got stuck.”įogel began building the foundations of Stonly as a side project while still at Dashlane - and when he realized there was a genuine need to join the dots between support content and product at every company, he was convinced this problem needed his full attention. “As user base at Dashlane grew, so did the number of issues with the product and the support. ![]() “As Dashlane cofounder and chief product officer, I was focused on the global customer experience and was overseeing the user support team,” Fogel said. Stonly is a completely different proposition to that of Dashlane - but it was Fogel’s experiences at Dashlane that encouraged him to jump ship for this new venture. “Stonly solves two problems that every company has: explaining how their product or service works, and providing accurate and digestible user support information,” Fogel told VentureBeat.īy way of example, a company or publisher could create a guide on how to switch from iPhone to Android, how to manage your Facebook privacy, or how to activate dark mode in iOS 13, and then embed this walkthrough on a website - replete with text, photos, illustrations, videos, and code snippets. In a nutshell, Stonly is striving to help businesses generate interactive, step-by-step online guides that can be embedded anywhere, such as a blog, a company’s customer support webpage, or directly inside customer support software such as Zendesk. The premium version goes at $3.33 per month while the business plan goes at $4.0 per user per month.Stonly was founded in 2018, and for the past seven months it has been in private beta mode with a handful of customers - including its first client Dashlane - ahead of today’s official unveiling. The various plans available are free, premium, and Business plans. Like other top-notch password managers, Dashlane offers a password autofill feature that significantly saves your time that would have used to type passwords on diverse websites. Once you manually add or import passwords from sites or other password managers, you will never have to type them again. It offers a platform to create a strong and unique password for multiple accounts without the need of memorizing them. The design of the program is centered on the privacy and security of user's data. ![]()
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